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Terms and Conditions

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By placing your order, you confirm that you have read and agree to the following terms & conditions:

SHIPPING & DELIVERY PERIOD
All orders are processed within 48 hours and may take between 7 -14 days to reach most US and international destinations depending on your local postal conditions.
Actual Postal shipping and delivery periods cannot be guaranteed.
May take longer if orders are received over weekends or public holidays. We provide FREE shipping and ship via e-Ship e-Express Air Mail/Parcel from Hong Kong. Should you prefer other forms of paid shipping kindly let us know before placing your order and we will invoice you appropriately.

RETURNS & REFUND POLICY
Customers may return our product for a refund. We have a “no questions asked money-back guarantee”.
If you are not completely satisfied with VPOWER, you may return all unopened sachets within 30 days of ordering for a refund.
We will refund your purchase price, minus/excluding shipping and handling charges.
Items returned to us by the Postal Services/Courier due to “Non-Delivery” are NOT entitled for a refund.

CUSTOMS & IMPORTATION LAWS
Importation restrictions may be imposed in certain countries. The onus of responsibility is with you the ‘importer/buyer’ to ensure that the product that you are purchasing is in compliance with your local customs/importation laws. Please note that in the event that our product is held or confiscated by your customs authorities, no refunds will be issued. Please also ensure that your shipping address is provided correctly and in full without using any abbreviations(and with correct punctuation for clarity) when placing your order. Incorrect/unclear shipping address may result in your order being lost in the post and no refund will be issued. We also reserve the right to refuse any order.

HEALTH DISCLAIMER:
The product featured on this website is not a replacement for conventional medical treatment and is not intended to diagnose, treat, cure or prevent any disease or disorder. The statements in this website have not been evaluated by the FDA. As most herbs react in different ways with different people, this website is NOT responsible for any adverse reactions as a result of the consumption of the product stated herein. By purchasing products from this website the consumer agrees to have read and understood this Disclaimer and any incidence as a result of the direct or indirect purchase and use of the product stated herein is the sole responsibility of the consumer. Please consult with a competent health care practitioner before taking any food supplements, vitamins, or herbs.